Privacy Policy
This Privacy Policy explains how The Live Music Co. Ltd collects, uses, and protects your personal information when you visit our website or interact with us online. We are committed to respecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using this website, you agree to the terms of this Privacy Policy.
1. Who We Are
This website is operated by The Live Music Co. Ltd, registered in England and Wales under company number 10934411, with its registered office at:
Park Place, Robey Close, Linby, Nottinghamshire, NG15 8AA, United Kingdom
For any questions about how we handle your data, please contact us via our website or through our social media pages on Facebook, Instagram, or YouTube.
2. Information We Collect
We may collect the following types of personal information:
• Contact details such as your name, email address, and phone number if you contact us through a form or email.
• Mailing list information if you choose to subscribe to our updates or newsletters.
• Technical information including your IP address, browser type, operating system, and information about how you use our website (via cookies and analytics).
• Ticketing data if you click through to our events or shows on third-party ticketing sites(handled under their respective privacy policies).
We do not collect any special category (sensitive) data through this website.
3. How We Use Your Information
We use your information only where necessary and for the following purposes:
• To respond to your enquiries and messages.
• To send newsletters, show updates, and marketing communications (only where you have opted in).
• To improve our website, content, and user experience.
• To comply with our legal obligations.
We never sell your data or share it with third parties for marketing purposes.
4. Marketing and Mailing Lists
If you join our mailing list, we will use your contact details to send occasional updates about our shows, events, and opportunities to partner with us. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.
We use secure third-party email services to manage our newsletters. These providers act as data processors and are compliant with UK and EU data protection law.
5. Cookies and Analytics
Our website uses cookies to improve functionality and gather anonymous statistics about how visitors use the site. Cookies are small text files stored on your device that help us understand traffic and usage patterns.
You can manage or delete cookies through your browser settings. Some parts of the website may not function properly if cookies are disabled.
We may use analytics tools such as Google Analytics to collect anonymous usage data. This helps us understand how our website is performing and how visitors interact with it. This data does not identify you personally.
6. Data Storage and Security
We take appropriate technical and organisational measures to protect your personal information against un authorised access, loss, or misuse.
Your data is stored securely within the United Kingdom or the European Economic Area. If we use third-party providers outside these areas, we ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place.
7. How Long We Keep Your Data
We keep your personal data only for as long as necessary to fulfil the purpose it was collected for, including any legal, accounting, or reporting requirements.
If you unsubscribe from our mailing list or request deletion, your data will be removed from our systems.
8. Your Rights
Under the UK GDPR, you have the following rights:
• The right to access a copy of the data we hold about you.
• The right to request correction of any inaccurate or incomplete information.
• The right to request deletion of your data.
• The right to withdraw consent to marketing communications.
• The right to object to or restrict how we process your data.
• The right to data portability in certain circumstances.
To exercise any of these rights, please contact us via the website.
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
9. Links to Other Websites
Our website may contain links to external sites, including ticketing platforms and partner venues. We are not responsible for the privacy practices or content of those websites. Please check their privacy policies before submitting any personal data.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in the law or how we operate. The most recent version will always be available on our website, with the date clearly shown at the top of the page.